Impact of Workplace Emotional Intelligence On Organizational Citizenship Behaviour in Manufacturing Sector: An Analysis

Abstract

Organizational citizenship behaviour and Emotional Intelligence states the important role in the organizational settings their goals during the pandemic situation. So the researchers considered this as a need of an hour to conduct the research on organizational citizenship behaviour and emotional Intelligence among the employees working in manufacturing sector. The objective of the study is to find out the levels of organizational citizenship behaviour and Emotional Intelligence, to find out the differences between the socio demographic details with organizational citizenship behaviour and Emotional Intelligence, to find out the relationship between organizational citizenship behaviour and Emotional Intelligence. Organizational Citizenship Behaviour scale developed by Podsakoff et al (1990) and Schutte Self Report Emotional Intelligence test, developed by Dr.Nichola Schutte (1998) was used for this study. The Universe of the study is the employees working in SIDCO Industrial unit, Kurichi, Coimbatore. The researcher collected 55 responses using the accidental sampling method. The study reveals that, positive correlations between Organizational citizenship behaviour and Emotional Intelligence.