Perception of Indian banking professionals on E-Banking contribution towards Operational Performance

Abstract

Improvement of economic background of a country depends upon improvement of smooth and advance banking amenities.   Indian banking professionals should well aware and well equipped with updated banking practice with updated technology. The banking performance will enhance after well operational banking practice in terms of technology and service. Present study deals about the perception of Indian banking professionals on E-Banking contribution towards operational performance. 41 statements are identified and clubbed under nine factors, namely, E-banking on Work Pressure of Employees, E-banking on Employees Relation and personal Development, E-banking on Behavioral Factors, E-banking on Employee’s Perception on Core Banking Solution, E-banking on Employee’s Perception on Electronic Data Interchange, E-banking on Employee’s Perception on NEFT and Real Time Gross Settlement and analyse the  perception of Indian banking professionals on E-Banking contribution towards operational performance for each 41 statements. The study concludes that due to advancement of banking technology the financial inclusion problem has been eradicated to an extent. And the banking facilities are reaches to last corner.