A Study on the Online Ride Hailing Services with Reference to Coimbatore City

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Mrs.R.SHIJI , Dekshithkumar J, Sugan M,Mohanaprasad S,Dinesh R

Abstract

Taxi industry of India has modified appreciably from street-hail, unorganised taxi layout to app-based totally rides getting used all informed walks of life. These days, the taxi industry is extraordinarily contemporary, with a range of remuneration in convenience, duration, and detail at the real time, financial system and protection to its customers. Cab e-hailing is now a key thing of metropolitan towns, presenting a higher customer value than maximum conventional taxi services. This have a look at specializes in the expansion of application based hiring a few of the taxi users in Coimbatore metropolis, their pleasure and the different factors which have an effect on them whilst choosing a cab. For this paper, records have been amassed from 112 respondents with the help of based questionnaire. The purpose of this document is to study various factors that have an effect on the behaviour of drivers even as hiring app-based totally cabs and the consumer revel in and additionally their pride toward utility based totally cabs features a high quality interrelated relationship.

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