Women Customer Satisfaction and Safety Toward Pink Taxi with Special Reference In Coimbatore City

Abstract

A taxicab, often known as a taxi or cab, is a form of vehicle for hire with a driver that is typically used by a single passenger or small group of people for non-shared rides. This is in contrast to other kinds of public transportation, where the service provider determines the pick-up and drop-off places rather than the passenger, though demand responsive transportation and share taxis provide a hybrid bus/taxi service.Taxicabs compete with auto rickshaws, however in some places, such as Mumbai, auto rickshaws are prohibited in the central business district, giving taxicabs a monopoly. Some countries have created a new categorization called transportation network company as a result of disagreements over whether smartphone-based ride hailing services should be regulated as taxicabs (TNC.)This study focuses on women's customer satisfaction and safety. A total of 130 women were surveyed, and assessments were conducted on the future potential of Pinktaxi's services.