Impact Of Employee Engagement Factors On Job Satisfaction In Employees Working In Five-Star Hotels In Haryana

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Anukampa , Dr. Priyanka Ranga

Abstract

The aim of this paper is to know the relationship between employee engagement and job satisfaction. So, the term employee engagement starts from the first day of the recruitment, as the organization wants the best talent for the long time. It is very helpful for the organization as well as the employees. The people spend most of their time to their job, and the spirit towards their job and their motivation is considered to a very important factor for the job satisfaction.“Engaged employees are emotionally more connected with their job and organization which leads to get higher productivity for the employees as well as employer”, (Gaur et al., 2015).The effect of employee engagement on job satisfaction has been studied by so many experts. There findings are “the more enthusiastic the workers are, the better operating results they achieve for the company”. Employee engagement is the reflection of job performance as well as the business performance relating to key areas like, health & safety, customer satisfaction, efficiency & effectiveness, salary, promotions, working environment etc.(M. Rama Kumari et al. 2017).This study intends to study the relationship between employing engagement and job satisfaction in hotels industry and analyze the impact of employee engagement factors on job satisfaction in employees working in five-star hotels in Haryana. The findings reveals that the major factors that plays significant role in affecting job satisfaction of employees are rewards and recognition factors, opportunity factors, colleagues support factor, flexibility at work factor of employee engagement.

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