EFFECTIVENESS OF ASSERTIVE TRAINING PROGRAM ON EMOTIONAL INTELLIGENCE AND RESILIENCE AMONG NURSES

Abstract

Background: Assertiveness is an ability to voice for self-respect and desires without denying values of others’. Assertive training programme is self-structured programme that assists the individuals to improve emotional intelligence and resilience of people. Emotional intelligence is a kind of intelligence to act appropriately with an understanding of one’s own and others’ emotions. Resilience is a power to bounce back after one or more unsuccessful attempts till the success.

Materials and methodology: An experimental study was conducted to evaluate the effectiveness of assertiveness programme on emotional intelligence and resilience among nurses working in critical care units of selected hospitals. True experimental research design of Pre and Post-test control group was used. Simple random sampling technique was used and lottery method was adopted to collect the samples. The sample consists of 100 (50 in the experimental and 50 in the control group) nurses from 4 multispecialty hospitals of Amritsar, Punjab. The structured research tools were used to assess pre and post levels of study variables.

Results: The study findings of t-test revealed high significant differences in levels of emotional intelligence (t=4.848***, df=98, p<0.001) and resilience (t=8.988***, df=98, p<0.001 among study participants of experimental group as compare to the participants of control group.

Conclusion: The present study findings indicated that assertive training programme caused a significant difference on pre and post-test levels of emotional intelligence and resilience among nurses working in critical care units in selected hospitals. Hence, it is concluded that assertive training programm is highly effective to enhance emotional intelligence and resilience.