Quality Management Of Private Tsanawiyah Madrasahin Bandar Lampung City

Abstract

The problems found in this study are Private MTs difficulties to meet the quality standards contained in the 8 national
education standards, as many as 37% of private MTs have an C accreditation score, and almost 80% of private MTs
teachers are categorized as unfit. The low quality of the madrasah is indicated because of the low work commitment,
compensation, quality culture, and teacher performance. Therefore, further research was conducted to determine the
effect of work commitment, compensation, and quality culture on teacher performance and the quality of private MTs in
Bandar Lampung City, so as to find an effective and efficient madrasah quality management model, especially those with
private status in Bandar Lampung City. This research is a type of survey research using quantitative methods. Thesample in
this study was 221private MTs teachers in Bandar Lampung City. Data collection tools in this study were questionnaires and
data analysis techniques usingpath analysisand multiple regression analysis, followed by qualitative descriptions to obtain a
clearer picture. The results of the study found that: (1) There was an effect of commitment on teacher performance,
namely 56.8% which was categorized as moderate, especially on indicators normative commitment. (2) There is an effect
of compensation on teacher performance, namely 94.2% which is categorized as very strong/very high, especially on the
safe indicator. (3) There is an influence of quality culture on teacher performance, namely 87.8% which is categorized as
having a strong influence, especially on indicators of customer focus. (4) There is a simultaneous influence of commitment,
compensation, quality culture on teacher performance of 94.5% which is categorized as very strong. (5) There is a direct
effect of commitment on the quality of madrasah, namely 43.2% which is categorized as moderate, especially on indicators
normative commitment. (6) There is a direct effect of compensation on the quality of madrasah, namely 56.3% which is
categorized as having a moderate effect, especially on the safe indicator. (7) There is a direct influence of quality culture on
the quality of madrasah, namely 64.8% which is categorized as moderate, especially on indicators of customer focus (8)
There is a direct influence of teacher performance on the quality of madrasah, namely 51.3% which is categorized as
moderate, especially on indicators carry out the teaching and learning process. (9) There is an effect of commitment,
compensation, quality culture, and teacher performance, simultaneously on the quality of madrasah by 69% which is
categorized as very strong/very high influence. The most dominant factor influencing the quality of private MTs in Bandar
Lampung City is quality culture. These findings indicate that a positive quality culture can further improve the quality of
private MTs in Bandar Lampung City.